FREQUENTLY ASKED QUESTIONS
FOR LEI ORDERS
HOW FAR IN ADVANCE DO I NEED TO ORDER A LEI OR LEI PO’O?
-ALL LEI ORDERS MUST BE PLACED 7 OR MORE DAYS PRIOR TO EVENT DATE. IF ORDER IS PLACED 6 DAYS OR LESS PRIOR TO EVENT DATE, A RUSH FEE OF $15.00 WILL BE APPLIED TO ORDER. ALL ORDERS ARE BASED ON AVAILABILITY
PACKAGING AND PROPER CARE FOR LEI ORDERS?
-ALL LEI WILL BE DELIVERED IN RECYCLABLE PLASTIC BOXES OR NEWS PAPER OR PLASTIC WRAP.
-ALL LEI ARE BEST STORED IN A DRY COOL AREA, AIR CONDITIONED ROOM, OR FULL SIZE REFRIDGERATOR
-ITS RECOMMENDED TO KEEP LEI WRAPPED UNTIL READY FOR USE
-LEI FRESHNESS CAN LAST ANYWHERE FROM 2-5 DAYS WITH PROPER CARE
DO YOU SHIP LEI?
-UNFORTUNATELY, WE DO NOT SHIP FRESH LEI AT THIS TIME.
HOW DO I PLACE AN ORDER FOR LEI?
-YOU CAN PLACE AN ORDER BY FILLING OUT A FORM AT THE BOTTOM OF ANY LEI PAGE.
DELIVERY & PICK UP INFORMATION?
- PICK UP ADDRESS WILL BE DISCLOSED ONCE ORDER IS CONFIRMED. IF YOU ARE WANTING YOUR ORDER TO BE DELIVERED, A DELIVERY FEE WILL BE ADDED. WE DO NOT DELIVER FURTHER THAN WAIKOLOA,HI OR CAPTAIN COOK.
FREQUENTLY ASKED QUESTIONS
FOR PHOTO SESSIONS
HOW DO I BOOK A PORTRAIT SESSION?
-ALL SESSION CAN BE BOOKED ON OUR PHOTOGRAPHY SERVICES TAB. FILL OUT THE FORM AND WE WILL GET BACK TO YOU AS SOON AS POSSIBLE
HOW FAR IN ADVANCE SHOULD I RESERVE A SESSION?
-AS SOON AS POSSIBLE, WE NEED TO KNOW IF WE HAVE THE TIME AND DATE AVAILABLE FOR YOU
DO YOU DO SESSION ON OTHER ISLANDS?
-UNFORTUNATELY, WE DO NOT BUT PLANNING ON DOING SO IN THE FUTURE
HOW DO YOU ACCEPT PAYMENTS?
-WE TAKE CREDIT CARD, VENMO, PAYPAL OR CHECKS.
WHEN WILL WE RECEIVE OUR PHOTOS?
- YOU WILL RECEIVE PHOTOS WITH 2 WEEKS OF PHOTO SESSION. ALL PHOTOS WILL BE UPLOADED TO A GALLERY AND WILL BE DELIVERED VIA EMAIL.